Payment & Dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgien, Dänemark, France, Luxemburg, Niederlands, Spain, Ungarn, United Kingdom, Austria.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,90 € per order.
From an order value of 30,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
You'll find a complete list of pastage charges here https://www.dhl.de/en/privatkunden/pakete-versenden/weltweit-versenden/preise-international.html
We charge a standard postage rate of 4,90 € per order for Austria.
For goods customised according to customer requirements, the revised submission will be made within 1-3 days following conclusion of thecontract, execution of the design work and delivery of the goods within 7-42 days following approval of the revised submission (with anagreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5- 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made.The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costswill not be charged.
The minimum order value is: 10.00 €.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
- Payment by invoice
Further details on payment
Payment by invoice is from the second order onwards.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
Our bank account:
IBAN: DE96 5746 0117 0001 1620 79
Volks- und Raiffeisenbank Neuwied-Linz eG
In case of questions, please contact us at the contact details mentioned in the Legal Notice.