Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgien, Dänemark, Frankreich, Italien, Kroatien, Luxemburg, Niederlande, Spanien, Ungarn, Österreich, Schweiz.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the order value (gross product value):
Warenwert von 15 bis 48,99 Euro – 4,99 Euro Anteilige Versand und Verpackungskosten
Bei Waren die unter den Jugendschutz fallen (bspw. Wein, Klosterschnaps), wird eine Zusatzgebühr von 1,19 Euro für die DHL Alterssichtprüfung fällig. Ausgenommen Versandkostenfreie Lieferungen ab 49 Euro Warenwert.
From an order value of 49,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
Wir berechnen die Versandkosten ins Ausland nach Versandgewicht:
eine genaue Auflistung der Versandkosten finden Sie unter: https://www.dhl.de/de/privatkunden/preise/preise-international.html
Für Österreich berechnen wir pauschal - 4,99 Euro Anteilige Versand und Verpackungskosten pro Bestellung.
Bei Waren die unter den Jugendschutz fallen (bspw. Wein, Klosterschnaps), wird eine Zusatzgebühr von 1,19 Euro für die DHL Alterssichtprüfung fällig.
Delivery periods
For goods customised according to customer requirements, the revised submission will be made within 1-3 days following conclusion of the contract, execution of the design work and delivery of the goods within 7-42 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
The minimum order value is: 15.00 €.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment by invoice
via PayPal Checkout:
- Payment via PayPal
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via Sofortüberweisung [immediate transfer]
- Payment via giropay
The invoice amount is to be settled at the time of payment on invoice within 14 days.
Our bank account:
IBAN: DE73 5776 1591 4148 5331 00
SWIFT-BIC: GENODED1BNA
VR Bank RheinAhrEifel eG
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgien, Dänemark, Frankreich, Italien, Kroatien, Luxemburg, Niederlande, Spanien, Ungarn, Österreich, Schweiz.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the order value (gross product value):
Warenwert von 15 bis 48,99 Euro – 4,99 Euro Anteilige Versand und Verpackungskosten
Bei Waren die unter den Jugendschutz fallen (bspw. Wein, Klosterschnaps), wird eine Zusatzgebühr von 1,19 Euro für die DHL Alterssichtprüfung fällig. Ausgenommen Versandkostenfreie Lieferungen ab 49 Euro Warenwert.
From an order value of 49,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
Wir berechnen die Versandkosten ins Ausland nach Versandgewicht:
eine genaue Auflistung der Versandkosten finden Sie unter: https://www.dhl.de/de/privatkunden/preise/preise-international.html
Für Österreich berechnen wir pauschal - 4,99 Euro Anteilige Versand und Verpackungskosten pro Bestellung.
Bei Waren die unter den Jugendschutz fallen (bspw. Wein, Klosterschnaps), wird eine Zusatzgebühr von 1,19 Euro für die DHL Alterssichtprüfung fällig.
Delivery periods
For goods customised according to customer requirements, the revised submission will be made within 1-3 days following conclusion of the contract, execution of the design work and delivery of the goods within 7-42 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
The minimum order value is: 15.00 €.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment by invoice
via PayPal Checkout:
- Payment via PayPal
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via Sofortüberweisung [immediate transfer]
- Payment via giropay
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
Our bank account:
IBAN: DE73 5776 1591 4148 5331 00
SWIFT-BIC: GENODED1BNA
VR Bank RheinAhrEifel eG
In case of questions, please contact us at the contact details mentioned in the Legal Notice.